FEM Wallet Privacy Policy

FEM Wallet (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information and digital assets of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the FEM Wallet mobile application, browser extension, website, and related services (collectively, the “Services”).

This Policy applies to users who access or use FEM Wallet for managing cryptocurrency assets, interacting with blockchain networks, and connecting to decentralized applications (“DApps”).

1. Information We Collect

Information you provide

We may collect data you provide directly when you:

• create or manage a wallet
• contact support or submit feedback
• report an issue or request assistance
• subscribe to product or support communications

This may include your email address, support ticket information, and other voluntary details you provide.

Information collected automatically

When you use FEM Wallet, we may automatically collect:

• device type, operating system, and app version
• language, time zone, and network type
• IP address and ISP data
• public wallet addresses and blockchain identifiers
• transaction hashes, timestamps, gas fees, and transaction status
• crash reports, session data, and error logs

Blockchain and wallet data

Blockchain data is public by nature. Information such as wallet addresses, balances, token activity, and transaction history may be visible on supported networks. We process this information to provide wallet functionality and support network activity.

We do not intentionally collect or store your private keys, wallet seed phrase, recovery phrase, or wallet password.

2. How We Use Your Information

We use your information to:

• provide and improve FEM Wallet
• enable wallet functions and transaction processing
• maintain platform security and detect abuse
• diagnose technical issues and improve product reliability
• respond to support requests and user inquiries
• comply with legal and regulatory obligations

3. How We Share Information

We may share limited information with:

• blockchain infrastructure providers required to validate transactions
• trusted service providers for hosting, analytics, support, and security
• legal authorities when required by law or to protect users and platform safety
• business partners in a merger, acquisition, or restructuring event

We do not sell personal information.

4. Security

We implement reasonable technical and organizational safeguards to protect user information from unauthorized access, misuse, or loss. These include encryption in transit, secure infrastructure, access controls, and monitoring.

However, no system is completely secure. You remain responsible for protecting your device, wallet credentials, and recovery materials.

5. Data Retention

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Public blockchain data may remain visible indefinitely due to the decentralized nature of blockchain networks.

6. Third-Party Services and DApps

FEM Wallet may connect to external DApps, blockchain explorers, and third-party services. These services have their own privacy policies and controls. We are not responsible for the privacy practices of those external platforms.

7. Policy Updates

We may update this Privacy Policy from time to time. Continued use of FEM Wallet after the effective date of an update means you accept the revised policy.

8. Contact

If you have questions, contact FEM Wallet Support.

CEO & Founder: Leonine Marvel