Support

How can we help?

Contact FEM Wallet support directly by email.

Email support

Send your question to femwallet@gmail.com. Include a short description of the issue and the steps that led to it. Response times may vary.

If your request concerns an app, include its name and version, your device model and operating system, and relevant non-sensitive error text. If a transaction is involved, you may include its public transaction hash and network.

Protect your wallet

Never email your recovery phrase, private key, wallet password, one-time code, or remote-access credentials. Support does not need wallet secrets to understand a question. If you already shared a secret, treat it as exposed and use trusted wallet guidance to protect your assets.

Privacy requests

For a request to access, correct, or delete information about you, write “Privacy Request” in the subject line. Read the Privacy Policy for details about information handled by this website and your rights.

Report a suspicious message or security concern

Email femwallet@gmail.com with a short description and any relevant public website link, sender details, or transaction hash. Do not include recovery phrases, private keys, passwords, one-time codes, or other secrets. FEM has not published a response-time commitment or a separate vulnerability-disclosure program.

Before contacting us

Check the FAQs for quick answers.
Review the security guidance before sharing screenshots or transaction details.
Use only the email address shown on this official help website.